Shift Supervisor – Lead Coffeehouse Team

Starbucks; Waco (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

401(k) match

Tuition assistance

Paid vacation

Parental leave

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will coach partners, ensure quality beverages and food, and uphold store standards while managing shift operations.

We offer extensive benefits and development opportunities as part of our Starbucks partner program, including education support and retirement plans. This role requires strong interpersonal skills and the ability to work a flexible schedule in a

Qualifications

• Six months of experience interacting with customers.
• Flexible availability including mornings, evenings, weekends, nights and holidays.
• Meet store policies including cash handling, safety and security with accommodations if needed.
• Prepare and coach food/beverage prep to standard recipes or customized per customer.
• At least six months of experience delegating tasks to two or more employees.

Responsibilities

• Direct the work of others on shift and ensure tasks are completed.
• Provide excellent customer service and resolve issues promptly.
• Ensure quality beverages/food and adherence to recipes and standards.
• Coordinate tasks among team members to maintain smooth operations.
• Maintain store safety and proper cash handling per policy.

Skills

Team leadership

Customer service

Effective communication

Retail knowledge

Team collaboration

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will coach partners, ensure quality beverages and food, and uphold store standards while managing shift operations.

We offer extensive benefits and development opportunities as part of our Starbucks partner program, including education support and retirement plans. This role requires strong interpersonal skills and the ability to work a flexible schedule in a