Shift Supervisor: Lead Coffee Team & Growth Path

Starbucks Corp.; Glen Ellyn (IL); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance options

401(k) retirement plan with employer-m

Tuition coverage via Starbucks College

Paid vacation and sick leave

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, cultivating a welcoming coffeehouse for the local community. You will oversee daily beverage and food preparation, coach partners, and ensure quality, safety, and guest satisfaction on each shift.

The role emphasizes attendance, flexible hours including mornings/evenings/nights/holidays, and collaboration within a team setting to maintain high standards and a positive store culture.

Qualifications

• Six months of experience in a role requiring constant customer interaction and fulfillment of requests.
• Experience delegating tasks to others and coordinating two or more employees.

Responsibilities

• Provide quality beverages and food items per standard recipes; handle customizations when requested.
• Maintain store safety, cash handling, and adherence to operating policies.
• Coach and direct team members to ensure smooth shift execution and exceptional customer service.

Skills

Direct others

Learn quickly

Oral communication

Retail environment

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, cultivating a welcoming coffeehouse for the local community. You will oversee daily beverage and food preparation, coach partners, and ensure quality, safety, and guest satisfaction on each shift.

The role emphasizes attendance, flexible hours including mornings/evenings/nights/holidays, and collaboration within a team setting to maintain high standards and a positive store culture.