Shift Supervisor — Lead Coffee Team, Flexible Hours

Starbucks Corp.; Forest Hill (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) employer match

Tuition coverage (Starbucks College 3

Job summary

Starbucks Coffee Company in Forest Hill, MD is seeking a Shift Supervisor to lead store operations and deliver exceptional customer service. You will guide baristas and food prep, ensure quality beverages and foods, and uphold store standards and safety.

The role requires flexible availability including early mornings, evenings, weekends, and holidays, with a focus on teamwork and guest experience. Benefits and growth opportunities are available as part of the partner program.

Qualifications

• Maintain regular attendance and punctuality, with or without accommodation.
• Available to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Meet store policies and standards, including quality beverages/food, cash handling, and safety, with or without accommodations.
• Six months of experience interacting with customers.
• Six months of experience delegating tasks to two or more employees.

Responsibilities

• Lead the store with craft and heart to create a welcoming space for the community.
• Coach and develop team members to deliver great customer service.
• Maintain product quality, safety, and cleanliness standards.
• Provide exceptional service and resolve customer needs promptly.

Skills

Customer service

Team leadership

Communication

Flexibility

Food & beverage service

Job description

Starbucks Coffee Company in Forest Hill, MD is seeking a Shift Supervisor to lead store operations and deliver exceptional customer service. You will guide baristas and food prep, ensure quality beverages and foods, and uphold store standards and safety.

The role requires flexible availability including early mornings, evenings, weekends, and holidays, with a focus on teamwork and guest experience. Benefits and growth opportunities are available as part of the partner program.