Shift Supervisor - Lead Coffee Craft & Customer Care

Starbucks Corp.; Fort Washington (Montgomery County); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage – Starbucks College

Paid vacation & sick leave

Job summary

Starbucks Corp. in Fort Washington, MD is seeking a Shift Supervisor to lead daily store operations, ensuring quality beverages and customer service. You will coach partners, manage tasks, and uphold safety standards to create a welcoming community hub.

The role emphasizes hands-on leadership, training new partners, and maintaining store standards while working flexible hours, including mornings, evenings, weekends, and holidays. Competitive benefits apply.

Qualifications

• Regular attendance and punctuality, with or without accommodation.
• Flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Meet store operating policies and standards: quality beverages/food, cash handling, safety, with or without accommodation.
• Six (6) months of customer-facing experience.
• At least six (6) months of experience delegating tasks to two or more employees.

Responsibilities

• Lead with craft and heart to make your coffeehouse a welcoming space for your community.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Corp. in Fort Washington, MD is seeking a Shift Supervisor to lead daily store operations, ensuring quality beverages and customer service. You will coach partners, manage tasks, and uphold safety standards to create a welcoming community hub.

The role emphasizes hands-on leadership, training new partners, and maintaining store standards while working flexible hours, including mornings, evenings, weekends, and holidays. Competitive benefits apply.