Shift Supervisor: Lead Coffee Craft & Guest Experience

Starbucks Corp.; Durham (NC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

401(k) with employer match

Tuition assistance

Paid vacation

Employee stock program

Job summary

Starbucks Coffee Company in Durham, NC is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space and consistent quality across beverages and food. You will coach team members, maintain store standards, and provide excellent customer service.

The role emphasizes attendance, flexible hours, teamwork, and growth opportunities through our benefits and development programs.

Qualifications

• Ability to direct the work of others and delegate tasks.
• Effective oral communication and teamwork abilities.
• Knowledge of the retail environment and customer service.
• Flexibility to work early mornings, evenings, weekends and holidays.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks experience.
• Maintain store standards including quality beverages/food and safety.
• Coach and delegate tasks to team members to fulfill customer needs.

Skills

Direct work of others

Learn quickly

Oral communication

Retail knowledge

Team collaboration

Relationship building

Job description

Starbucks Coffee Company in Durham, NC is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space and consistent quality across beverages and food. You will coach team members, maintain store standards, and provide excellent customer service.

The role emphasizes attendance, flexible hours, teamwork, and growth opportunities through our benefits and development programs.