Shift Supervisor: Lead Coffee Craft & Team Growth

Starbucks Corp.; Waukee (IA); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Tuition assistance

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead team members in a fast-paced coffeehouse environment. You will ensure high-quality beverages, exceptional service, and adherence to cash handling and safety standards. This role focuses on coaching staff, maintaining a welcoming space, and delivering consistent guest experiences.

Flexible hours and weekend availability are valued, with opportunities to grow through developmental experiences and comprehensive benefits offered to partners.

Qualifications

• Six months of experience in a role involving constant interaction with customers
• Ability to direct the work of others
• Ability to learn quickly and communicate effectively
• Knowledge of the retail environment and store policies
• Strong interpersonal skills and ability to work as part of a team
• Ability to build relationships with customers and colleagues
• Experience delegating tasks to two or more employees and coordinating work

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks space for the community
• Prepare and coach the preparation of beverages and food to standard recipes or customized for customers
• Ensure cash handling, store safety and security, and adherence to operating policies
• Support scheduling and coverage to meet store needs, including weekends and holidays

Skills

Customer service

Team leadership

Communication

Interpersonal skills

Retail knowledge

Team collaboration

Relationship building

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead team members in a fast-paced coffeehouse environment. You will ensure high-quality beverages, exceptional service, and adherence to cash handling and safety standards. This role focuses on coaching staff, maintaining a welcoming space, and delivering consistent guest experiences.

Flexible hours and weekend availability are valued, with opportunities to grow through developmental experiences and comprehensive benefits offered to partners.