Shift Supervisor - Lead Coffee Craft & Team Growth

Starbucks Corp.; Mason (OH); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Insurance packages

Parental leave

Vacation days

401(k) match

Tuition coverage

Job summary

Starbucks Coffee Company in the United States is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community.

The role involves coaching beverage and food preparation to standard recipes or customer modifications, and ensuring quality, safety, and policy adherence. Flexible hours, including evenings and holidays, are expected, with strong emphasis on teamwork and customer interaction.

Qualifications

• Six months of experience in a role involving constant customer interaction and fulfilling requests.
• Ability to coach and direct the preparation of beverages and food to standard recipes or customer modifications.
• Strong communication and interpersonal skills for a retail environment.
• Ability to coordinate tasks among two or more employees and work as part of a team.

Responsibilities

• Lead with craft and heart to make Starbucks a welcoming space for the community.
• Ensure quality beverages and food products are prepared to standard recipes or customized for customers.
• Maintain store safety, security, and adherence to operating policies.
• Coach and supervise the preparation of drinks and food items for customers.
• Coordinate tasks among team members to deliver great customer service.

Skills

Direct the work of others

Learn quickly

Oral communication

Retail knowledge

Team player

Build relationships

Job description

Starbucks Coffee Company in the United States is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community.

The role involves coaching beverage and food preparation to standard recipes or customer modifications, and ensuring quality, safety, and policy adherence. Flexible hours, including evenings and holidays, are expected, with strong emphasis on teamwork and customer interaction.