Shift Supervisor — Lead Coffee Craft & Team Growth

Starbucks Corp.; Laurel (MD); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Tuition coverage

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead the team, uphold quality beverage and food preparation, and create a welcoming environment for our community. You will coach staff, manage tasks, and ensure smooth operations during shifts.

The role emphasizes teamwork, strong communication, and the ability to handle busy periods while maintaining store safety and standards.

Qualifications

• Direct the work of others to meet standards and service goals.
• Demonstrate the ability to learn quickly in a fast-paced environment.
• Communicate clearly with customers and teammates to ensure quality beverages and service.

Responsibilities

• Lead with craft and heart to make Starbucks a welcoming space.
• Prepare and coach food and beverage preparation to standard recipes (or customized per customer).
• Delegate tasks to team members and coordinate work across two or more staff.

Skills

Direct the work of others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead the team, uphold quality beverage and food preparation, and create a welcoming environment for our community. You will coach staff, manage tasks, and ensure smooth operations during shifts.

The role emphasizes teamwork, strong communication, and the ability to handle busy periods while maintaining store safety and standards.