Shift Supervisor: Lead Coffee Craft & Team

Starbucks Corp.; California (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

401(k) with matching

Tuition assistance

Stock program

Paid holidays

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead the team, uphold Craft quality, and create a welcoming store environment. You will coach partners, ensure consistency in beverages and food, and maintain safety and cleanliness to meet brand standards.

This role emphasizes customer service, teamwork, and rapid problem-solving, with benefits supporting partners and family. Career growth opportunities are highlighted in development programs and comprehensive benefits.

Qualifications

• Regular attendance and punctuality.
• Flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Meet policies including cash handling and store safety.
• Six months of experience interacting with customers.
• Prepare beverages/food to standard recipes or customized for customers.
• Six months of experience delegating tasks to others.

Responsibilities

• Lead shift operations and mentor team members.
• Ensure quality beverages and food to standard recipes.
• Maintain store safety and security.
• Provide exceptional customer service and resolve issues.

Skills

Team leadership

Customer service

Effective communication

Retail knowledge

Interpersonal skills

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead the team, uphold Craft quality, and create a welcoming store environment. You will coach partners, ensure consistency in beverages and food, and maintain safety and cleanliness to meet brand standards.

This role emphasizes customer service, teamwork, and rapid problem-solving, with benefits supporting partners and family. Career growth opportunities are highlighted in development programs and comprehensive benefits.