Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.; Pennsylvania; On-site; USD 19,000 - 23,000; Full time

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead the store team with craft and heart, ensuring a welcoming space for the community. You will oversee beverage and food preparation to standard recipes, while guiding team members and maintaining store policies.

This role requires experience in customer-facing roles, strong interpersonal and communication skills, and the ability to delegate tasks across a small team.

Qualifications

• Six months of experience in a role involving regular interaction with customers.
• Experience coaching or guiding others in a work setting.
• Ability to delegate tasks to two or more employees.
• Strong knowledge of the retail environment and store safety policies.

Responsibilities

• Lead shift with craft and heart to create a welcoming space for the community.
• Prepare beverages and food to standard recipes, or customize as requested.
• Coach and coordinate the tasks of team members during shifts.
• Uphold store policies, quality standards, cash handling, safety, and security.

Skills

Customer service

Interpersonal skills

Leadership

Teamwork

Effective communication

Ability to direct others

Food & beverage prep

Cash handling

Tools

Cash handling

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead the store team with craft and heart, ensuring a welcoming space for the community. You will oversee beverage and food preparation to standard recipes, while guiding team members and maintaining store policies.

This role requires experience in customer-facing roles, strong interpersonal and communication skills, and the ability to delegate tasks across a small team.