Shift Supervisor: Lead Coffee Craft & Team

Starbucks Corp.; San Jose (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Tuition coverage via Starbucks College

Paid vacation

Disability insurance

Job summary

Starbucks Corp. is seeking a shift supervisor to lead daily café operations and deliver excellent customer service in a welcoming environment. This role focuses on crafting beverages, training team members, and maintaining quality standards across all store activities.

As a Starbucks partner, you’ll participate in generous benefits, flexible scheduling, and opportunities for growth within the company. A commitment to teamwork and customer care is essential.

Qualifications

• Six months of experience in a role involving customer interactions.
• Ability to delegate tasks to others and coordinate team efforts.
• Cash handling and store safety awareness.
• Regular attendance and punctuality are required.
• Flexible scheduling including mornings, evenings, weekends, and holidays.
• Strong communication and interpersonal skills.

Responsibilities

• Lead coffeehouse operations with craft and heart to create a welcoming space.
• Prepare beverages to standard recipes or customize for customers.
• Coach and delegate tasks to team members during shifts.
• Uphold store policies, safety standards, and quality controls.
• Support the team to ensure a smooth, friendly customer experience.

Skills

Customer service

Team leadership

Cash handling

Attendance

Flexible hours

Communication

Job description

Starbucks Corp. is seeking a shift supervisor to lead daily café operations and deliver excellent customer service in a welcoming environment. This role focuses on crafting beverages, training team members, and maintaining quality standards across all store activities.

As a Starbucks partner, you’ll participate in generous benefits, flexible scheduling, and opportunities for growth within the company. A commitment to teamwork and customer care is essential.