Shift Supervisor: Lead Craft Coffee & Team

Starbucks Corp.; Indianapolis (IN); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) retirement plan

Tuition assistance

Job summary

Starbucks Corp. in Indianapolis seeks a shift supervisor to lead a fast-paced coffeehouse team, ensuring the highest standards in beverages, food, and customer experience. You will coach staff, manage shifts, and reinforce safety and store policies.

The role emphasizes developing leaders through ongoing training, with opportunities for career growth and comprehensive benefits. You’ll contribute to a warm, welcoming community space during all hours.

Qualifications

• Six months of experience in a position that required constant interacting with and fulfilling customer requests.
• Prepare and coach the preparation of beverages and food to standard recipes or customized for customers.
• Experience delegating tasks to other employees and coordinating two or more staff.
• Ability to lead and direct the work of others in a fast-paced environment.
• Strong written and verbal communication skills for team and customer interactions.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks experience.
• Direct the work of team members and coordinate shifts.
• Coach and train staff in beverage and food preparation to standard recipes.
• Ensure cash handling, store safety, and policy adherence.
• Deliver outstanding customer service and build relationships.
• Uphold store policies and maintain a clean, safe environment.

Skills

Direct work of others

Customer service

Effective communication

Team leadership

Fast learner

Food & beverage prep

Relationship building

Job description

Starbucks Corp. in Indianapolis seeks a shift supervisor to lead a fast-paced coffeehouse team, ensuring the highest standards in beverages, food, and customer experience. You will coach staff, manage shifts, and reinforce safety and store policies.

The role emphasizes developing leaders through ongoing training, with opportunities for career growth and comprehensive benefits. You’ll contribute to a warm, welcoming community space during all hours.