Shift Supervisor — Lead Coffee Craft & Guest Delight

Starbucks; City of Albany (NY); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical benefits

401(k) match

Tuition assistance

Paid time off

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead our baristas and ensure every guest leaves energized by a great cup and a warm experience. You will coach staff, maintain quality standards, and model the craft and heart that defines our brand in a fast-paced, community-focused store.

You will manage day-to-day operations, coach teamwork, handle cash and safety protocols, and partner with the store team to deliver consistent service during mornings, evenings, weekends, and holidays.

Qualifications

• Maintain regular attendance and punctuality.
• Flexible hours incl. mornings, evenings, weekends, holidays.
• Six months customer interaction experience.
• Six months supervising or coordinating tasks.
• Prepare beverages/food to standard recipes.

Responsibilities

• Lead daily operations in the store.
• Coach and delegate tasks to staff.
• Ensure quality beverages and food.
• Uphold store safety and policies.

Skills

Customer service

Team leadership

Cash handling

Communication

Interpersonal skills

POS systems

Tools

POS systems

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead our baristas and ensure every guest leaves energized by a great cup and a warm experience. You will coach staff, maintain quality standards, and model the craft and heart that defines our brand in a fast-paced, community-focused store.

You will manage day-to-day operations, coach teamwork, handle cash and safety protocols, and partner with the store team to deliver consistent service during mornings, evenings, weekends, and holidays.