Shift Supervisor — Lead Baristas, Craft Coffee & Growth

Starbucks Corp.; Puyallup (WA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

401(k) with employer match

Tuition coverage via Starbucks College

Job summary

Starbucks Coffee Company seeks a shift supervisor to lead our coffeehouse with craft and heart, ensuring a welcoming space for the community. You will guide team members, maintain quality beverages and food, and coach staff to deliver exceptional service during dynamic shifts.

The role emphasizes strengthening team dynamics, adhering to policies, and providing a consistent customer experience across busy periods, holidays, and weekends.

Qualifications

• Attendanace and punctuality with or without reasonable accommodation.
• Flexible hours including mornings, evenings, weekends, nights and holidays.
• Adherence to store policies: quality beverages/food, cash handling, safety and security.
• Minimum 6 months in a role interacting with customers.
• At least 6 months delegating tasks to others or coordinating two or more employees.

Responsibilities

• Lead store operations with craft and heart.
• Prepare and coach beverage and food preparation to standard recipes or customized requests.
• Delegate tasks to team members and coordinate workloads.
• Maintain quality, safety, and customer service in a fast-paced environment.

Skills

Directing work

Fast learner

Effective communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company seeks a shift supervisor to lead our coffeehouse with craft and heart, ensuring a welcoming space for the community. You will guide team members, maintain quality beverages and food, and coach staff to deliver exceptional service during dynamic shifts.

The role emphasizes strengthening team dynamics, adhering to policies, and providing a consistent customer experience across busy periods, holidays, and weekends.