Shift Supervisor: Lead Coffee Craft & Community

Starbucks Corp.; Fort Mill (SC); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

Paid vacation

Sick time

401(k) matching

Stock program

Tuition coverage via Starbucks College

Job summary

Starbucks Corp. in Fort Mill, SC is seeking a shift supervisor to lead with craft and heart, ensuring a warm, welcoming space and high-quality beverages and food.

You will direct the team, uphold store policies, and serve customers with care. The role requires dependable attendance, flexible hours (early mornings, evenings, weekends, holidays), and experience in supervising others; training and coaching staff, delegating tasks, and maintaining safety.

Qualifications

• Six months of experience in a customer-facing role.
• Experience delegating tasks to two or more employees.
• Ability to prepare and coach food/beverages to standard recipes or customize as needed.
• Knowledge of store policies, cash handling, and safety standards.
• Strong communication and interpersonal skills.
• Ability to lead and motivate a team in a busy retail environment.

Responsibilities

• Lead store operations during shifts with craft and heart.
• Direct the work of others and coordinate tasks for the team.
• Prepare and coach beverage/food preparation to standard recipes or customer requests.
• Ensure quality beverages and food, cash handling, and store safety.
• Maintain attendance, punctuality, and flexible scheduling across early mornings, evenings, weekends, and holidays.

Skills

Attendance & punctuality

Flexible hours

Cash handling

Store safety

Customer service

Food/beverage prep

Recipes customization

Team delegation

Direct the work

Quick learning

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Corp. in Fort Mill, SC is seeking a shift supervisor to lead with craft and heart, ensuring a warm, welcoming space and high-quality beverages and food.

You will direct the team, uphold store policies, and serve customers with care. The role requires dependable attendance, flexible hours (early mornings, evenings, weekends, holidays), and experience in supervising others; training and coaching staff, delegating tasks, and maintaining safety.