Shift Supervisor: Lead, Coach, and Elevate Guest Experience

Ontario Trillium Foundation; Fresno (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

Round Table Pizza in Fresno, CA is seeking a dependable Shift Supervisor to lead shifts, support teams, and deliver an exceptional guest experience. You’ll oversee operations, ensure food quality, and maintain safety standards.

You’ll coach team members, manage labor, and handle cash procedures while upholding company policies. This role offers opportunities for growth into higher leadership positions within the restaurant group.

Qualifications

• Minimum one year of restaurant/leadership experience.
• Strong customer service and communication skills.
• Willingness to work evenings and weekends.

Responsibilities

• Lead restaurant operations during assigned shifts.
• Coach team members to ensure shift execution.
• Ensure food quality, recipe adherence, and portion control.
• Monitor guest service and address customer concerns promptly and professionally.
• Maintain cleanliness and organization of dining room, kitchen, restrooms, and work areas.
• Complete opening, shift, and closing procedures accurately.
• Monitor labor deployment and productivity during shifts.
• Maintain cash-handling procedures and accountability.
• Ensure food safety, sanitation, and company policies are followed.
• Verify completion of shift tasks and operational checklists.
• Assist with training and development of new team members.
• Communicate operational issues or guest feedback to management.

Skills

Leadership

Customer Service

Communication

Team Building

Time Management

Attention to Detail

Tools

POS System

Cash Handling

Job description

Round Table Pizza in Fresno, CA is seeking a dependable Shift Supervisor to lead shifts, support teams, and deliver an exceptional guest experience. You’ll oversee operations, ensure food quality, and maintain safety standards.

You’ll coach team members, manage labor, and handle cash procedures while upholding company policies. This role offers opportunities for growth into higher leadership positions within the restaurant group.