Shift Supervisor - Lead Baristas & Guest Experience

Starbucks Corp.; Chicago (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Tuition coverage (Starbucks College)

401(k) with company match

Paid vacation and sick time

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring every store offers a welcoming space and a consistent, high‑quality experience.

You will coach a team, handle customer requests, uphold beverage and food standards, and ensure policy, safety, and cash-handling compliance.

This role requires reliable attendance and flexible hours (early mornings, evenings, weekends, and holidays) with growth opportunities and comprehensive benefits.

Qualifications

• Attend regularly and punctually, with or without accommodations
• Flexible hours including early mornings, evenings, weekends, nights and holidays
• Adhere to store policies and standards, including quality beverages/food, cash handling, safety and security
• 6 months of customer-facing experience
• 6+ months experience delegating tasks to two or more employees

Responsibilities

• Lead shift operations to ensure quality beverages and service
• Coach and delegate tasks to team members during peak times
• Ensure compliance with store policies, safety procedures, and cash handling

Skills

Lead others

Effective communication

Retail knowledge

Interpersonal skills

Teamwork

Learn quickly

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring every store offers a welcoming space and a consistent, high‑quality experience.

You will coach a team, handle customer requests, uphold beverage and food standards, and ensure policy, safety, and cash-handling compliance.

This role requires reliable attendance and flexible hours (early mornings, evenings, weekends, and holidays) with growth opportunities and comprehensive benefits.