Shift Supervisor — Lead Barista & Guest Experience

Starbucks Corp.; Santa Ana (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health benefits including medical/dent

401(k) with company match

Tuition coverage – Starbucks College

Paid vacation & sick time

Backup care and DACA reimbursement

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for customers and the community. You will coach teammates, oversee beverage and food preparation to standard recipes, and uphold store policies, safety, and cash handling.

The role requires six months of customer-facing experience and strong teamwork abilities. You will work flexible hours, including early mornings, evenings, weekends, and holidays, with opportunities for growth and

Qualifications

• Six months of experience in a role with regular customer interaction and requests fulfillment.
• Ability to direct the work of others and coordinate tasks for two or more employees.
• Ability to learn quickly and communicate effectively in a retail setting.

Responsibilities

• Lead with craft and heart to create a welcoming space for customers and the community.
• Prepare and coach the preparation of beverages and food to standard recipes or customized for customers.
• Delegate tasks to team members and ensure store policies and safety standards are followed.
• Maintain quality and accuracy in cash handling and transactions.

Skills

Customer service

Communication

Team leadership

Flexible scheduling

Tools

POS systems

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for customers and the community. You will coach teammates, oversee beverage and food preparation to standard recipes, and uphold store policies, safety, and cash handling.

The role requires six months of customer-facing experience and strong teamwork abilities. You will work flexible hours, including early mornings, evenings, weekends, and holidays, with opportunities for growth and