Shift Supervisor: Lead Baristas & Customer Experience

Starbucks Corp.; East Lansing (MI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage through Starbucks Ach

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming coffeehouse experience for the community. You will coach the team, maintain quality beverages and foods, and uphold safety and cash-handling procedures.

This role requires 6 months of customer-facing experience, strong communication skills, and the ability to delegate tasks. Flexibility to work mornings, evenings, weekends, and holidays is essential.

Qualifications

• 6 months of customer-facing experience.
• Ability to delegate tasks to others and coordinate team.
• Flexibility to work mornings, evenings, weekends, and holidays.

Responsibilities

• Lead with craft to create a welcoming coffeehouse for the community.
• Prepare and serve beverages and foods to standard recipes.
• Coordinate tasks and supervise team during shifts.
• Uphold store policies, safety, and cash handling procedures.

Skills

Customer service

Team leadership

Communication skills

Interpersonal skills

Retail experience

Tools

POS systems

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming coffeehouse experience for the community. You will coach the team, maintain quality beverages and foods, and uphold safety and cash-handling procedures.

This role requires 6 months of customer-facing experience, strong communication skills, and the ability to delegate tasks. Flexibility to work mornings, evenings, weekends, and holidays is essential.