Shift Supervisor — Lead Baristas, Craft Coffee & Growth

Starbucks Corp.; Castro Valley (CA); Presencial; USD 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage through Starbucks计划

Paid vacation

Sick time

Holiday pay

Descripción de la vacante

Starbucks Coffee Company is hiring a shift supervisor to lead daily operations and ensure exceptional customer service in a welcoming coffeehouse environment. You will guide team members, manage priorities, and uphold quality beverage and food standards.

The role emphasizes craft leadership, teamwork, and strong communication to create meaningful moments for customers and the community.

Formación

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees

Responsabilidades

• Lead shift operations with craft and heart to create a welcoming space for the community
• Direct the work of team members and ensure quality beverages and food products are prepared to standard recipes
• Coach and delegate tasks to colleagues to maintain smooth shifts and customer service

Conocimientos

Directing others

Teamwork

Communication

Retail knowledge

Interpersonal skills

Customer service

Descripción del empleo

Starbucks Coffee Company is hiring a shift supervisor to lead daily operations and ensure exceptional customer service in a welcoming coffeehouse environment. You will guide team members, manage priorities, and uphold quality beverage and food standards.

The role emphasizes craft leadership, teamwork, and strong communication to create meaningful moments for customers and the community.