Shift Supervisor - Lead Barista Craft & Team Growth

Starbucks Corp.; Hanover Park (IL); Presencial; USD 20 664 000 - 27 552 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Paid vacation

Paid parental leave

Employee stock program

Resumo da oferta

STARBUCKS CORP. in Hanover Park, IL seeks a Shift Supervisor to lead daily operations and deliver excellent customer service. You will guide the team to prepare beverages and food to standard recipes while maintaining store standards and a safe, welcoming environment.

The role requires flexible availability, strong communication, and ability to manage tasks across a busy store. Starbucks offers comprehensive benefits and growth opportunities for partners.

Qualificações

• Six months of customer-facing experience or equivalent.
• Experience delegating tasks and coordinating team duties.
• Ability to work flexible hours including mornings, evenings, weekends, nights and holidays.
• Ability to meet store policies, safety and security standards.
• Strong communication and relationship-building abilities.

Responsabilidades

• Lead shift operations and ensure a welcoming customer experience.
• Prepare and coach the preparation of food and beverages to standard recipes.
• Delegate tasks to team members and coordinate duties.
• Ensure compliance with store policies, safety and security procedures.
• Interact with customers to fulfill requests and resolve issues.

Conhecimentos

Customer service

Team leadership

Effective communication

Interpersonal skills

Cash handling

Retail knowledge

Attendance & punctuality

Flexible hours versatility

Descrição da oferta de emprego

STARBUCKS CORP. in Hanover Park, IL seeks a Shift Supervisor to lead daily operations and deliver excellent customer service. You will guide the team to prepare beverages and food to standard recipes while maintaining store standards and a safe, welcoming environment.

The role requires flexible availability, strong communication, and ability to manage tasks across a busy store. Starbucks offers comprehensive benefits and growth opportunities for partners.