Shift Supervisor - In-Store Customer Experience Lead

Kinney Drugs; Town of Ithaca (NY); On-site; USD 23,419 - 24,796; Full time

Job summary

Kinney Drugs in Ithaca, NY is seeking a supervisory leader to act in the absence of store management during shift coverage. This role carries authority on a per-shift basis and oversees daily operations.

Responsibilities include supervising the Customer Experience Advocate duties, carrying out opening and closing procedures, directing the crew, resolving customer service issues, and ensuring completion of mandatory training programs, with a competitive hourly wage of $17.00–$18.50.

Qualifications

• Minimum: High School Diploma (or currently enrolled) or GED.
• Preferred: AS Degree or Higher.

Responsibilities

• Ability to fulfill all duties listed for a Customer Experience Advocate
• May carry out all opening and closing procedures in the absences of store management
• May supervise store’s crew through assigning, directing and following up of activities, in the absence of store management
• May represent management in resolving customer service issues
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned

Education

High School Diploma or GED

AS Degree or Higher

Job description

Kinney Drugs in Ithaca, NY is seeking a supervisory leader to act in the absence of store management during shift coverage. This role carries authority on a per-shift basis and oversees daily operations.

Responsibilities include supervising the Customer Experience Advocate duties, carrying out opening and closing procedures, directing the crew, resolving customer service issues, and ensuring completion of mandatory training programs, with a competitive hourly wage of $17.00–$18.50.