Shift Supervisor — Gelato Shop (Flexible Hours, Tips)

Venchi; San Diego (CA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

401k matching

Health & dental benefits

Peloton discount

Paid time off

Employee discounts

Job summary

Venchi is seeking a Shift Supervisor (Team Lead) for our UTC Mall location in San Diego. The role focuses on delivering a premium Italian gelato experience, guiding a small team, and ensuring smooth store operations from opening to closing.

You will balance customer service with merchandising, cash handling, and day-to-day tasks in a fast-paced retail setting. The ideal candidate holds a Food Handlers/SafSafe certificate, can manage busy shifts, and motivates the team to achieve targets while

Qualifications

• Food handlers certificate is required for this role.
• Must be 18 years of age or older.
• ServSafe/food safety certification preferred or required.

Responsibilities

• Assist store manager with day-to-day operations in a fast-paced environment.
• Lead and coach team to deliver premium guest service.
• Sell, restock, and merchandise; manage cash and transactions.
• Ensure cleanliness, safety, and adherence to Venchi guidelines.

Skills

Punctuality

Dependability

Customer service

Friendly demeanor

Decision making

Multi-tasking

Cash handling

Inventory management

Team supervision

Food handlers cert.

Job description

Venchi is seeking a Shift Supervisor (Team Lead) for our UTC Mall location in San Diego. The role focuses on delivering a premium Italian gelato experience, guiding a small team, and ensuring smooth store operations from opening to closing.

You will balance customer service with merchandising, cash handling, and day-to-day tasks in a fast-paced retail setting. The ideal candidate holds a Food Handlers/SafSafe certificate, can manage busy shifts, and motivates the team to achieve targets while