Shift Supervisor: Lead High-Volume Food Service

Chartwells Higher Education Dining Services; Washington (District of Columbia); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Training & Development

Retirement Plan

Associate Shopping Program

Health & Wellness Programs

Discount Marketplace

Identity Theft Protection

Voluntary Benefits (Critical Illness,

Job summary

Chartwells Higher Education Dining Services at American University in Washington, DC is hiring a full-time Shift Supervisor. The role directs associates on a shift, ensures policy adherence, and supports operational goals including quality, productivity, and safety.

You will train staff, schedule shifts, evaluate performance, and mentor team members. The position requires prior high-volume food service experience and offers a competitive hourly rate of $29, with benefits for full-time employees

Qualifications

• Prior high-volume food service experience is required.
• Experience directing shift operations and supervising associates.
• Ability to train staff and create schedules.

Responsibilities

• Direct the activities of associates during a shift.
• Train and schedule staff; evaluate performance.
• Prepare production or sales reports; ensure quality, productivity and safety.
• Act as contact for employees with complaints or requests for time off.
• Mentor employees and encourage advancement within the organization.
• Perform other duties as assigned.

Skills

High-volume food service experience

Shift supervision

Training & scheduling

Job description

Chartwells Higher Education Dining Services at American University in Washington, DC is hiring a full-time Shift Supervisor. The role directs associates on a shift, ensures policy adherence, and supports operational goals including quality, productivity, and safety.

You will train staff, schedule shifts, evaluate performance, and mentor team members. The position requires prior high-volume food service experience and offers a competitive hourly rate of $29, with benefits for full-time employees