Shift Supervisor (Full-Time)

AutoZone; Palm Coast (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in the automotive retail industry is seeking a Full-Time Shift Supervisor who will assist in managing store operations and ensuring a high level of customer service. The role involves training staff, managing inventory, and maintaining safety standards. The ideal candidate will have strong communication skills and a commitment to integrity, contributing to a positive shopping experience for customers. Competitive benefits and opportunities for career growth are offered.

Benefits

Competitive pay and paid time off

Medical, dental, vision, life, and disability insurance options

401(k) with company match

Opportunities for career growth and tuition reimbursement

Qualifications

• Demonstrates high level of integrity.
• Ability to drive customer service.

Responsibilities

• Assist Store Manager with supervising and training store personnel.
• Ensure all company policies and loss prevention procedures are followed.
• Address customer concerns and resolve them.

Skills

Communication

Decision-Making

Customer Service

Education

High School diploma or equivalent

ASE Certified

Job description

Join to apply for the Shift Supervisor (Full-Time) role at AutoZone

AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high-performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance with AutoZone’s expectations. Shift Supervisors exceed customer expectations by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day.

Position Responsibilities

1. Assist Store Manager with supervising, training, and developing store personnel
2. Assume responsibility for store operation and commercial department in the absence of the Commercial Sales Manager and Store Manager, on assigned shifts
3. Assist with management of the Commercial and Hub Departments, ensuring commercial accounts and stores are serviced and deliveries are made as promised
4. Delegate and ensure store merchandising tasks are completed in a timely manner
5. Operate cash registers and follow established cash handling duties, including deposits, petty cash, and lane accountability
6. Ensure all company policies and loss prevention procedures are followed
7. Utilize ZNET to help customers locate merchandise or find suitable alternatives
8. Maintain a safe working environment and ensure AutoZoners implement safety practices including PPE
9. Monitor cash flow, inventory, and security control
10. Maintain sales productivity, store appearance, and merchandising standards
11. Conduct and review all opening and closing procedures
12. Manage emergency situations and conduct proper emergency procedures
13. Follow proper accident procedures
14. Provide feedback regarding AutoZoner performance to the store manager
15. Monitor and manage activities related to Risk & Safety Management to maintain a safe work environment
16. Address customer concerns and resolve them with the goal of turning complaints into compliments
17. Process returns and effectively manage inventory
18. Communicate AutoZoner issues and concerns to the Store Manager in a timely and confidential manner
19. Motivate AutoZoners to provide WOW! Customer Service, enhance productivity, and market products to increase sales and profits

Position Requirements

1. High School diploma or equivalent
2. ASE Certified preferred
3. Demonstrates high level of integrity
4. Excellent communication and decision-making skills
5. Ability to drive customer service

Benefits at AutoZone

AutoZone offers benefits programs designed to improve AutoZoners’ physical, mental, and financial wellbeing, including:

• Competitive pay and paid time off
• Company culture
• Medical, dental, vision, life, and disability insurance options
• Health Savings and Flexible Spending Accounts with wellness rewards
• Exclusive discounts, including AutoZone in-store discount
• 401(k) with company match and Stock Purchase Plan
• AutoZoners Living Well Program for health
• Opportunities for career growth and tuition reimbursement

Eligibility and benefits may vary; learn more at careers.autozone.com.

An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For instructions, visit careers.autozone.com/candidateresources.

Fair Chance Statement:

AutoZone considers criminal records on a case-by-case basis, in accordance with applicable laws and ordinances.

For more information, see the Philadelphia Fair Chance Poster.

We accept applications continuously; our hiring managers review submissions regularly and will contact suitable candidates.