Shift Supervisor (Full-Time)

AutoZone; City of Lockport (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading retail company is actively seeking a Full-Time Shift Supervisor to help drive productivity and provide outstanding customer service. The role involves supervising personnel, managing store operations, and ensuring a safe work environment. Ideal candidates will possess strong communication skills and a commitment to customer satisfaction.

Benefits

Competitive pay and paid time off

Medical, dental, vision, life, and disability insurance

401(k) with company match

Career growth opportunities

Qualifications

• High School diploma or equivalent required.
• ASE Certification preferred.
• Excellent communication and decision-making skills.

Responsibilities

• Assist Store Manager with supervising, training, and developing store personnel.
• Take responsibility for store operations in the absence of management.
• Address and resolve customer concerns to enhance service.

Skills

Communication

Decision-Making

Customer Service

Education

High School diploma or equivalent

ASE Certification

Job description

Join to apply for the Shift Supervisor (Full-Time) role at AutoZone.

AutoZone's Full-Time Shift Supervisors assist the Store Manager in leading company initiatives, ensuring maximum productivity, training high-performing AutoZoners in a safe environment, driving sales, controlling expenses, and remaining compliant with company procedures. They also deliver a WOW! Customer shopping experience on their shifts by Living the Pledge every day.

Position Responsibilities

• Assist Store Manager with supervising, training, and developing store personnel
• Take responsibility for store operations and the commercial department in the absence of the Commercial Sales Manager and Store Manager, on assigned shifts
• Manage the Commercial and Hub Departments to ensure service and delivery commitments are met
• Delegate and ensure timely completion of merchandising tasks
• Operate cash registers and handle cash duties, including deposits and petty cash
• Follow all company policies and loss prevention procedures
• Use ZNET to assist customers in locating merchandise or finding alternatives
• Maintain a safe working environment, including PPE implementation
• Monitor cash flow, inventory, and security controls
• Maintain sales productivity, store appearance, and merchandising standards
• Conduct opening and closing procedures
• Manage emergency situations and conduct proper procedures
• Follow accident procedures
• Provide performance feedback to the store manager
• Monitor and manage Risk & Safety activities to ensure safety
• Address and resolve customer concerns to turn complaints into compliments
• Process returns and manage inventory effectively
• Communicate issues and concerns to the Store Manager confidentially and promptly
• Motivate AutoZoners to deliver WOW! Customer Service, enhance productivity, and promote sales

Position Requirements

• High School diploma or equivalent
• ASE Certification preferred
• High integrity
• Excellent communication and decision-making skills
• Ability to drive customer service

Benefits at AutoZone

AutoZone offers comprehensive benefits to support the physical, mental, and financial wellbeing of its employees, including:

• Competitive pay and paid time off
• Company culture
• Medical, dental, vision, life, and disability insurance
• Health Savings and Flexible Spending Accounts with wellness rewards
• AutoZone discounts and perks
• 401(k) with company match and Stock Purchase Plan
• AutoZoners Living Well Program
• Career growth opportunities and tuition reimbursement

Eligibility and benefits may vary by location. Learn more at careers.autozone.com.

An ONLINE APPLICATION is required. Click the Apply button to submit your application. For detailed instructions, visit careers.autozone.com/candidateresources.

Fair Chance Statement: We consider applicants’ criminal records on a case-by-case basis, considering factors such as relevance to the position, the nature of the offense, and time elapsed. This complies with applicable Fair Chance laws.

For more information, see the Philadelphia Fair Chance Poster.

We continuously accept applications for this position. Our hiring managers review submissions regularly and will contact suitable candidates.

Compensation Range (USD): $15.50 - $16.29 - $17.08

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industry

• Retail