Shift Supervisor (Full-Time)

Autozone; Brunswick (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company is seeking a Full-Time Shift Supervisor to assist the Store Manager in enhancing productivity and ensuring compliance with company procedures. The role involves training staff, managing operations, and delivering exceptional customer service. The ideal candidate will possess strong communication skills and integrity, contributing to a positive work environment and customer satisfaction.

Benefits

Competitive pay and paid time off

Medical, dental, vision, life, and disability insurance options

401(k) with company match

Opportunities for career growth and tuition reimbursement

Exclusive discounts and perks

Qualifications

• High School diploma or equivalent required.
• ASE Certification preferred.

Responsibilities

• Assist Store Manager with supervising and training store personnel.
• Manage store operations during absence of Store Manager.
• Ensure timely completion of store merchandising tasks.

Skills

Communication

Decision-making

Integrity

Customer Service

Education

High School diploma or equivalent

ASE Certification

Job description

AutoZone's Full-Time Shift Supervisors assist the Store Manager in leading company initiatives and ensuring maximum productivity. They train high-performing AutoZoners in a safe environment, drive sales, control expenses and shrink, and ensure compliance with company procedures in line with AutoZone's expectations. Shift Supervisors exceed customer expectations by delivering a WOW! Customer shopping experience on their assigned shifts, embodying the company's pledge every day.

Position Responsibilities

1. Assist Store Manager with supervising, training, and developing store personnel.
2. Take responsibility for store operations and the commercial department during the absence of the Commercial Sales Manager and Store Manager on assigned shifts.
3. Help manage the Commercial and Hub Departments to ensure commercial accounts and stores are serviced and deliveries are made as promised.
4. Delegate and ensure timely completion of store merchandising tasks.
5. Operate cash registers and follow cash handling procedures, including deposits, petty cash, and lane accountability.
6. Follow all company policies and loss prevention procedures.
7. Use ZNET to assist customers in locating merchandise or finding suitable alternatives.
8. Maintain a safe working environment, ensuring AutoZoners implement safety practices including PPE.
9. Monitor cash flow, inventory, and security controls.
10. Maintain sales productivity, store appearance, and merchandising standards.
11. Conduct and review all opening and closing procedures.
12. Manage emergency situations and execute appropriate emergency procedures.
13. Follow proper accident procedures.
14. Provide feedback on AutoZoner performance to the store manager.
15. Assist in monitoring and managing activities related to Risk & Safety Management to ensure a safe work environment.
16. Address customer concerns and resolve them with the goal of turning complaints into compliments.
17. Process returns and manage inventory effectively.
18. Communicate AutoZoner issues and concerns to the Store Manager promptly and confidentially.
19. Motivate AutoZoners to deliver WOW! Customer Service, increase productivity, and market products to boost sales and profits.

Position Requirements

• High School diploma or equivalent.
• ASE Certification preferred.
• Demonstrates high integrity.
• Excellent communication and decision-making skills.
• Ability to drive customer service.

Benefits at AutoZone

AutoZone offers comprehensive benefits to support the physical, mental, and financial wellbeing of its AutoZoners, including:

• Competitive pay and paid time off.
• Unrivaled company culture.
• Medical, dental, vision, life, and disability insurance options.
• Health Savings and Flexible Spending Accounts with wellness rewards.
• Exclusive discounts and perks, including in-store discounts.
• 401(k) with company match and Stock Purchase Plan.
• AutoZoners Living Well Program for mental and physical health.
• Opportunities for career growth and tuition reimbursement.

Eligibility and waiting period requirements may apply. Benefits may vary for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands. Learn more at careers.autozone.com.

An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions, visit careers.autozone.com/candidateresources.

Fair Chance Statement: AutoZone considers applicants' criminal records on a case-by-case basis, considering factors such as the relevance to the position, the nature of the offense, and the time elapsed since the offense. This complies with various Fair Chance Ordinances and Acts.

AutoZone may consider certain offenses relevant for positions involving financial transactions, driving company vehicles, or supervising minors, as permitted by law.

Philadelphia Fair Chance poster: https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf

Note: Applications are continuously accepted. Our hiring managers review submissions regularly and will contact suitable candidates.