A national family dining chain is seeking a Supervisor in Big Rapids, Michigan. The role involves team supervision, ensuring service excellence, financial management, and handling guest complaints. Candidates should have leadership experience and a strong commitment to customer service. The company offers competitive pay, benefits including a 401(k) with match, and opportunities for career growth. This position ensures a vibrant work culture and aims for a great work-life balance.
Qualifications
Prior experience in a leadership role is required.
A minimum of 1-2 years of prior experience in a family, fast-food, or casual dining restaurant is strongly preferred.
College and/or culinary schooling preferred.
Responsibilities
Provides daily working supervision of team members during shifts.
Models professional behavior to create a hospitable atmosphere.
Maximizes financial success of the restaurant.
Opens and/or closes the restaurant.
Effectively handles guest complaints.
Performs all other duties as assigned.
Skills
Excellent communication skills
Interpersonal skills
Conflict resolution
Planning and organization
Exceptional guest service
Analytical/problem solving skills
Team building
Business math skills
Computer skills
Education
High School diploma or equivalent
1-2 years experience in restaurant
Job description
A national family dining chain is seeking a Supervisor in Big Rapids, Michigan. The role involves team supervision, ensuring service excellence, financial management, and handling guest complaints. Candidates should have leadership experience and a strong commitment to customer service. The company offers competitive pay, benefits including a 401(k) with match, and opportunities for career growth. This position ensures a vibrant work culture and aims for a great work-life balance.