A popular family dining establishment in Holland, Michigan, is seeking a Supervisor to oversee daily operations and ensure high-quality service standards. This role includes managing team members, handling guest complaints, and driving financial success. The ideal candidate will possess excellent communication and leadership skills along with prior experience in a restaurant setting. The position offers competitive compensation, career advancement opportunities, and a supportive work environment focused on work-life balance.
Qualifications
High School diploma or equivalent required.
Prior experience in a leadership role is necessary.
1-2 years of related experience in the restaurant industry preferred.
Responsibilities
Supervise team members during shifts to maintain standards.
Handle guest complaints effectively.
Maximize financial success through productive shifts.
Skills
Excellent communication skills
Strong interpersonal skills
Conflict resolution abilities
Strong planning and organization skills
Dedication to providing exceptional guest service
Excellent computer skills
Strong analytical/problem solving skills
Team building capability
Basic business math skills
Ability to manage multiple projects
Education
High School diploma or equivalent
Prior experience in a leadership role
1-2 years of experience in a fast-food or casual dining restaurant
Job description
A popular family dining establishment in Holland, Michigan, is seeking a Supervisor to oversee daily operations and ensure high-quality service standards. This role includes managing team members, handling guest complaints, and driving financial success. The ideal candidate will possess excellent communication and leadership skills along with prior experience in a restaurant setting. The position offers competitive compensation, career advancement opportunities, and a supportive work environment focused on work-life balance.