Shift Supervisor - Flexible Hours, Craft & Community

Starbucks Corp.; Rochester (MI); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

401(k)

Tuition coverage

Paid vacation

Discounted stock program

Quarterly bonus

Disability & parental leave

Employee assistance programs

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart in a welcoming community space. This role focuses on directing staff, ensuring quality beverages and food, and maintaining store standards while delivering a warm customer experience.

The position requires reliable attendance, flexible hours, and strong communication to coach team members and coordinate tasks across shifts. Join a team dedicated to growth and service excellence.

Qualifications

• Attend to regular and punctual attendance.
• Flexible hours including early mornings, evenings, weekends, nights or holidays.
• Adhere to store policies and ensure quality beverages and food, cash handling and safety.

Responsibilities

• Direct the work of team members and delegate tasks to 2+ employees.
• Prepare and coach food and beverage prep per standard recipes or customer requests.
• Interact with customers to fulfill requests and maintain high service levels.
• Provide leadership to ensure a welcoming store environment.

Skills

Direct the work of others

Learn quickly

Effective oral communication

Retail environment knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart in a welcoming community space. This role focuses on directing staff, ensuring quality beverages and food, and maintaining store standards while delivering a warm customer experience.

The position requires reliable attendance, flexible hours, and strong communication to coach team members and coordinate tasks across shifts. Join a team dedicated to growth and service excellence.