Shift Supervisor – Fast-Paced Karting Lead

Krispy Kreme Doughnuts, Inc.; Austin (TX); On-site; USD 42,000 - 55,000; Full time

Job summary

K1 Speed is seeking a Shift Supervisor to lead a fast-paced team at our Austin center. You will train staff, supervise operations, and ensure top-notch customer service and safety throughout shifts.

Ideal candidates have supervisory experience, strong cash-handling skills, and a passion for delivering a great guest experience in a lively entertainment environment. Weekend and evening availability is required.

Qualifications

• Must be able to safely lift/push/pull heavy objects on an ongoing basis.
• 2+ years of supervisory experience preferred in Restaurant, Entertainment, Hospitality, Bowling Alleys, Amusement Parks, Miniature Golf
• Great customer service skills; must be able to work weekends and evenings.
• Background Check is required prior to employment.
• Provide proof of identity and eligibility to work in the United States

Responsibilities

• Cash handling duties including preparation of tills, change fund maintenance, and preparation of deposits
• Customer interaction and auditing of customer experience including but not limited to event execution
• Ensuring that cashier personnel adhere to correct cash handling procedures and sell effectively
• Ensuring that track personnel run races safely and efficiently
• Ensuring that mechanic personnel maintain our karts in peak working condition
• Ensuring that all staff comply with company policies and provide outstanding customer service
• Ordering and purchasing operation supplies, concessions, and retail merchandise
• Performing operational paperwork duties including safety, payroll, facility
• Contributing to schedules and employee communications
• Corresponding with and providing regular reports to Management
• Maintaining the effective operational feasibility of the center
• Maintaining facility appearance (storage areas, parking lot)
• Coordinate with Manager and Regional Manager for maintenance tasks
• Potential to earn tips/commission

Skills

Customer service

Leadership

Cash handling

Job description

K1 Speed is seeking a Shift Supervisor to lead a fast-paced team at our Austin center. You will train staff, supervise operations, and ensure top-notch customer service and safety throughout shifts.

Ideal candidates have supervisory experience, strong cash-handling skills, and a passion for delivering a great guest experience in a lively entertainment environment. Weekend and evening availability is required.