Shift Supervisor - Elevate Guest Experience

Main Event; Albuquerque (NM); On-site; USD 20,664 - 25,141; Full time

Job summary

A leading entertainment venue in Albuquerque seeks a Shift Supervisor to enhance guest experiences and lead team collaboration. The ideal candidate will have a strong focus on customer service, exhibit leadership skills, and thrive in a fast-paced environment. Must be 21+, with at least 18 months with the company or two years in a supervisory role, and possess relevant certifications. This role offers competitive pay ranging from $15 to $18.25 per hour, with a focus on maintaining high standards in service and business practices.

Qualifications

• 21 years or older.
• Desire for a management career.
• 18 months experience at Main Event or 2 years in a supervisory role.

Responsibilities

• Be responsive and empathetic to guest needs.
• Encourage a collaborative environment among team members.
• Drive innovation on the floor.
• Attend weekly manager meetings.

Skills

Customer service skills

Leadership abilities

Problem-solving skills

Attention to detail

Ability to work under pressure

Friendly demeanor

Effective communication

Education

High school diploma or equivalent

Valid Alcohol Seller/Server certification

Valid Food Handler certification

Job description

A leading entertainment venue in Albuquerque seeks a Shift Supervisor to enhance guest experiences and lead team collaboration. The ideal candidate will have a strong focus on customer service, exhibit leadership skills, and thrive in a fast-paced environment. Must be 21+, with at least 18 months with the company or two years in a supervisory role, and possess relevant certifications. This role offers competitive pay ranging from $15 to $18.25 per hour, with a focus on maintaining high standards in service and business practices.