Shift Supervisor: Elevate Coffee & Team Performance

Starbucks Corp.; Ballwin (MO); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

Tuition Coverage

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, coach the team, and ensure quality beverages and food while maintaining a welcoming atmosphere for customers. The role emphasizes strong communication, teamwork, and adherence to store policies during flexible hours.

The position offers opportunities for growth and a comprehensive benefits package as part of the Starbucks partner program.

Qualifications

• Six (6) months of experience in a customer-facing role.
• Six (6) months of experience delegating tasks to other employees or coordinating two or more employees.
• Prepare and coach beverage and food to standard recipes, including substitutions.
• Maintain store policies, cash handling, safety and security during shifts.

Responsibilities

• Lead shift operations with craft and heart to create a welcoming space for customers.
• Coach the team to prepare beverages and food to standard recipes.
• Provide excellent customer service and resolve inquiries during shifts.
• Uphold store safety, cash handling procedures and security protocols.

Skills

Team leadership

Customer service

Communication

Retail knowledge

Attendance & punctuality

Flexibility

Staff coaching

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, coach the team, and ensure quality beverages and food while maintaining a welcoming atmosphere for customers. The role emphasizes strong communication, teamwork, and adherence to store policies during flexible hours.

The position offers opportunities for growth and a comprehensive benefits package as part of the Starbucks partner program.