Shift Supervisor - Craft Coffee & Team Growth

Starbucks Corp.; Norman (OK); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) match

Tuition assistance

Paid vacation

Sick time

Parental leave

Holidays pay

Job summary

Starbucks Corp. is seeking a shift supervisor to lead the store team, ensure quality beverages and food, and provide outstanding customer service. The role requires coaching teammates, maintaining policy compliance, and fostering a warm, welcoming atmosphere for the community.

The position emphasizes flexible hours, teamwork, and strong communication, with comprehensive partner benefits and opportunities for growth within Starbucks' environment.

Qualifications

• Six months experience in a customer-facing role.
• Able to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Prepare beverages and food to standard recipes or customized for customers.
• Experience delegating tasks to two or more employees.
• Direct and train others.
• Strong communication and interpersonal skills.

Responsibilities

• Lead shift and ensure a welcoming store environment.
• Prepare beverages and food to standard recipes and customize as needed.
• Coach teammates and delegate tasks to ensure smooth service.
• Uphold store policies, safety, and cash handling.
• Provide excellent customer service and build relationships.

Skills

Customer service

Cash handling

Team leadership

Food & beverage prep

Communication

Attendance & punctuality

Job description

Starbucks Corp. is seeking a shift supervisor to lead the store team, ensure quality beverages and food, and provide outstanding customer service. The role requires coaching teammates, maintaining policy compliance, and fostering a warm, welcoming atmosphere for the community.

The position emphasizes flexible hours, teamwork, and strong communication, with comprehensive partner benefits and opportunities for growth within Starbucks' environment.