Shift Supervisor — Elevate Coffee & Team Growth

Starbucks Corp.; Traverse City (MI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation (time off)

401(k) retirement plan

Tuition assistance

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead shift operations with craft and heart, ensuring a welcoming space for the community. You will coach baristas on beverage and food preparation, uphold store standards, and manage cash handling and safety.

The role emphasizes team leadership, punctuality, and flexible hours to meet busy schedules, including early mornings, evenings, weekends, and holidays. A passion for customer service and community connection is essential.

Qualifications

• Six (6) months of experience in a role requiring regular interaction with customers.
• Experience delegating tasks to other employees and coordinating two or more people.
• Ability to direct the work of others and coach team members.

Responsibilities

• Lead shift operations with craft and heart to create a welcoming space for customers.
• Coach the preparation of beverages and food to standards and recipes; accommodate changes when needed.
• Ensure store policies are followed, including cash handling, safety, and security.
• Provide excellent customer service to brighten each guest’s day.

Skills

Team leadership

Customer service

Communication skills

Attendance & punctuality

Flexible hours

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead shift operations with craft and heart, ensuring a welcoming space for the community. You will coach baristas on beverage and food preparation, uphold store standards, and manage cash handling and safety.

The role emphasizes team leadership, punctuality, and flexible hours to meet busy schedules, including early mornings, evenings, weekends, and holidays. A passion for customer service and community connection is essential.