Shift Supervisor - Customer-Centric Plaza Leader

Applegreen Travel Plazas; Lawn (PA); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401(k) with Company Match

Earned Wage Access

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen Travel Plazas is looking for a Shift Supervisor for Dunkin Donuts at Lawn Travel Plaza. The role involves leading a team to deliver exceptional customer service, overseeing point-of-sale operations, and ensuring compliance with food safety standards.

Candidates should have cash handling experience and ideally prior leadership experience. A flexible work schedule is required, with opportunities for benefits such as paid time off and education assistance.

Qualifications

• Experience in cash handling and customer service required.
• Shift supervisor or leadership experience preferred.
• Ability to interact positively with the public and coworkers.

Responsibilities

• Lead team activities on shift.
• Ensure friendly and effective customer service.
• Complete daily operational procedures as per guidelines.
• Handle cash and process customer payments accurately.
• Maintain food safety and handling procedures.
• Train new team members and ensure compliance with brand standards.

Skills

Cash handling

Customer service

Leadership experience

Job description

Applegreen Travel Plazas is looking for a Shift Supervisor for Dunkin Donuts at Lawn Travel Plaza. The role involves leading a team to deliver exceptional customer service, overseeing point-of-sale operations, and ensuring compliance with food safety standards.

Candidates should have cash handling experience and ideally prior leadership experience. A flexible work schedule is required, with opportunities for benefits such as paid time off and education assistance.