Shift Supervisor: Craft & Customer Experience Leader

Starbucks Corp.; East Pasadena (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with company match

Tuition coverage

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor in a California store to lead a small team, ensure customer satisfaction, and uphold quality beverages and food. You will supervise daily operations, coach partners, handle cash and safety procedures, and deliver an exceptional customer experience in a fast-paced environment.

Experience in a retail setting, strong communication, and teamwork are essential.

Qualifications

• Six months of customer-facing experience or equivalent.
• Ability to direct the work of others and delegate tasks to team members.
• Flexibility to work mornings, evenings, weekends, holidays as needed.
• Commitment to accuracy in beverage and food preparation.
• Comfort with cash handling and store safety procedures.

Responsibilities

• Lead with craft and heart to create a welcoming space for customers.
• Prepare and coach the preparation of beverages and food to standard recipes.
• Oversee daily store operations and ensure quality and safety.
• Coach and coordinate the tasks of multiple team members.
• Maintain attendance, punctuality, and adherence to store policies.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor in a California store to lead a small team, ensure customer satisfaction, and uphold quality beverages and food. You will supervise daily operations, coach partners, handle cash and safety procedures, and deliver an exceptional customer experience in a fast-paced environment.

Experience in a retail setting, strong communication, and teamwork are essential.