Shift Supervisor: Lead Craft & Customer Experience

Starbucks Corp.; El Cajon (CA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition reimbursement

401(k) retirement plan

Stock program and bonuses

Job summary

Starbucks Coffee Company in California seeks a shift supervisor to lead a high‑performing team, ensuring every drink and bite meets quality standards while delivering outstanding customer service.

You will coach partners, manage daily operations, and uphold safety and store policies in a fast-paced environment. This role emphasizes teamwork, adaptability, and commitment to the Starbucks experience.

Qualifications

• Six months of experience in a role requiring constant interaction with customers.
• Experience coaching or delegating tasks to other employees.
• Ability to direct work of others and ensure team delivers quality beverages and foods.

Responsibilities

• Lead the store with craft and heart to create a welcoming space for customers.
• Coach the preparation of beverages and food to standard recipes; adjust as requested by customers.
• Delegate tasks and coordinate duties among team members to maintain smooth store operations.

Skills

Customer service

Team leadership

Food & beverage prep

Cash handling

Effective communication

Job description

Starbucks Coffee Company in California seeks a shift supervisor to lead a high‑performing team, ensuring every drink and bite meets quality standards while delivering outstanding customer service.

You will coach partners, manage daily operations, and uphold safety and store policies in a fast-paced environment. This role emphasizes teamwork, adaptability, and commitment to the Starbucks experience.