Shift Supervisor: Craft Coffee & Team Leadership

Starbucks Corp.; Rocky Mount (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Paid vacation time

Starbucks College Achievement Plan

Backup care assistance

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead a high-volume store with craft and heart, ensuring a welcoming space for the community. You will coach crew, uphold safety and quality standards, and work flexible hours including mornings, evenings, weekends and holidays.

Join a team that values service, inclusivity and growth; you will develop leadership skills while delivering exceptional beverages and experiences for customers at every shift.

Qualifications

• Six months of customer-facing experience required.
• Experience delegating tasks to others and coordinating teams.
• Ability to direct the work of others and coach staff.
• Flexible schedule including mornings, evenings, weekends, nights and holidays.
• Knowledge of retail environment and strong communication skills.

Responsibilities

• Direct and coach the preparation of beverages and food to standard recipes.
• Maintain policies, cash handling, safety and security with accommodations as needed.
• Ensure a welcoming store environment and build community relationships.
• Lead a team to deliver quality beverages and service during shifts.

Skills

Leadership

Learn quickly

Communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead a high-volume store with craft and heart, ensuring a welcoming space for the community. You will coach crew, uphold safety and quality standards, and work flexible hours including mornings, evenings, weekends and holidays.

Join a team that values service, inclusivity and growth; you will develop leadership skills while delivering exceptional beverages and experiences for customers at every shift.