Shift Supervisor — Craft Coffee & Team Leadership

Starbucks Corp.; Elmhurst (IL); Presencial; USD 2.066.000 - 2.755.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) retirement plan

Tuition coverage

Stock program (Bean Stock)

Paid vacation

Descripción de la vacante

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming coffeehouse for the community. You will oversee daily service, coach partners, and uphold quality beverages and food per recipes.

Ideal candidates have 6+ months in customer-facing roles and experience delegating tasks. The role emphasizes teamwork, communication, and adherence to store safety and policies.

Formación

• Six (6) months of experience in a position requiring constant interacting with and fulfilling the requests of customers.
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
• Ability to direct the work of others
• Ability to learn quickly
• Effective oral communication skills
• Knowledge of the retail environment
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build relationships

Responsabilidades

• Lead with craft and heart to create a welcoming space for the community.
• Maintain regular attendance and punctuality, and follow store policies including cash handling and safety.
• Provide quality beverages and food products to customers.

Conocimientos

Direct the work of others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Descripción del empleo

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming coffeehouse for the community. You will oversee daily service, coach partners, and uphold quality beverages and food per recipes.

Ideal candidates have 6+ months in customer-facing roles and experience delegating tasks. The role emphasizes teamwork, communication, and adherence to store safety and policies.