Shift Supervisor: Craft Coffee & Team Leader

Starbucks Corp.; City of Albany (NY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Tuition coverage

Paid vacation

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming coffeehouse space for the community. You will guide team members, coach staff, and maintain quality beverages and food to standard recipes while upholding store policies and safety.

Applicants should have 6+ months in customer-facing roles, ability to delegate tasks, and strong communication skills to support a high-energy retail environment.

Qualifications

• Experience interacting with customers in a fast-paced retail setting.
• Ability to coach and delegate tasks to team members.
• Wamiliarity with cash handling, safety, and store policies.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks experience.
• Direct the work of team members and delegate tasks.
• Prepare and coach food and beverages to standard recipes or customer requests.
• Ensure store policies, safety, and security standards are met.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Customer service

Cash handling

Food prep

Safety awareness

Problem solving

Tools

Soft skills training

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming coffeehouse space for the community. You will guide team members, coach staff, and maintain quality beverages and food to standard recipes while upholding store policies and safety.

Applicants should have 6+ months in customer-facing roles, ability to delegate tasks, and strong communication skills to support a high-energy retail environment.