Shift Supervisor - Craft Coffee & Team Leader

Starbucks Corp.; Westlake (OH); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with employer match

Tuition coverage

Paid vacation and sick time

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will supervise team members, ensure quality beverages and food, and maintain store safety and policies.

You will coach staff, delegate tasks, and handle customer requests to uphold Starbucks standards. The role requires reliable attendance, flexibility for various shifts, and experience in customer-focused environments.

Qualifications

• Attendance and punctuality, with or without accommodation.
• Flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Meet store policies: quality beverages/food, cash handling, safety and security.
• 6+ months interacting with customers and fulfilling requests.
• Prepare beverages/food to standard recipes or customized for customers.
• 6+ months delegating tasks to 2+ employees.

Responsibilities

• Lead shift with craft and heart to welcome the community.
• Ensure quality beverages and food per recipes.
• Coach and direct team to execute store standards.
• Maintain safety and cash handling procedures.
• Support scheduling and task delegation during shifts.

Skills

Direct the work

Learn quickly

Effective communication

Retail knowledge

Interpersonal skills

Teamwork

Build relationships

Delegate tasks

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will supervise team members, ensure quality beverages and food, and maintain store safety and policies.

You will coach staff, delegate tasks, and handle customer requests to uphold Starbucks standards. The role requires reliable attendance, flexibility for various shifts, and experience in customer-focused environments.