Shift Supervisor - Craft Coffee & Team Leadership

Starbucks Corp.; Norfolk (VA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Tuition coverage via Starbucks College

401(k) with employer match

Paid vacation

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide a team to prepare quality beverages and food to standard recipes, including customer requests and substitutions.

The role emphasizes strong communication, teamwork, and the ability to manage operations, safety, and scheduling in a fast-paced store environment. Competitive benefits and growth opportunities are provided.

Qualifications

• Six months of experience in a role requiring customer interaction and requests fulfillment.
• Experience delegating tasks to other employees and coordinating teams.
• Ability to direct work and maintain service standards.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks experience.
• Ensure beverages and food meet standard recipes and customer customization.
• Uphold store safety, cash handling, and security policies; maintain teamwork.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide a team to prepare quality beverages and food to standard recipes, including customer requests and substitutions.

The role emphasizes strong communication, teamwork, and the ability to manage operations, safety, and scheduling in a fast-paced store environment. Competitive benefits and growth opportunities are provided.