Shift Supervisor: Craft Coffee & Team Leadership

Starbucks Corp.; Durham (NC); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition reimbursement

Paid vacation

Sick time

Disability benefits

Job summary

Starbucks Coffee Company in Durham, NC seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space and consistent product quality from opening to closing. You will coach team members, delegate tasks, handle cash and safety, and support a growth‑oriented environment with comprehensive benefits and opportunities for development.

As a Starbucks partner, you will gain access to health, dental, vision, life insurance, disability benefits, paid leave, vacation, and a 401(k) with

Qualifications

• Six months of experience in a customer-facing role.
• Ability to direct the work of others and delegate tasks.
• Flexibility to work early mornings, evenings, weekends, holidays.
• Effective communication and strong interpersonal skills.

Responsibilities

• Lead store operations to deliver quality beverages and food.
• Coach and delegate tasks to team members to meet standards.
• Handle cash, maintain store safety and security, and ensure policy compliance.
• Contribute to a welcoming and inclusive store environment.

Skills

Customer service

Leadership

Communication

Teamwork

Relationship building

Learning agility

Job description

Starbucks Coffee Company in Durham, NC seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space and consistent product quality from opening to closing. You will coach team members, delegate tasks, handle cash and safety, and support a growth‑oriented environment with comprehensive benefits and opportunities for development.

As a Starbucks partner, you will gain access to health, dental, vision, life insurance, disability benefits, paid leave, vacation, and a 401(k) with