Shift Supervisor — Craft Coffee & Team Leadership

Starbucks Corp.; Collierville (TN); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan with employer match

Starbucks College Achievement Plan (tu

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations and deliver exceptional customer experiences in a welcoming store environment. You will coach partners, ensure quality beverage and food preparation, and maintain store standards in a fast-paced setting.

Ideal candidates bring prior team leadership and strong communication skills, with flexibility to work early mornings, evenings, weekends, or holidays.

Qualifications

• Six months of experience in a role that required constant interaction with customers.
• Ability to coach others and delegate tasks to two or more employees.
• Flexible availability including early mornings, evenings, weekends, nights or holidays.
• Knowledge of retail environment and store safety procedures.
• Strong interpersonal and communication skills.

Responsibilities

• Lead shift operations and ensure quality beverages and food products.
• Coach team in recipe adherence and standard preparation.
• Direct and coordinate tasks of staff during shifts.
• Maintain cash handling accuracy and store safety standards.
• Address customer requests and resolve issues to ensure satisfaction.

Skills

Customer service

Cash handling

Team leadership

Food prep

Communication

Attendance

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations and deliver exceptional customer experiences in a welcoming store environment. You will coach partners, ensure quality beverage and food preparation, and maintain store standards in a fast-paced setting.

Ideal candidates bring prior team leadership and strong communication skills, with flexibility to work early mornings, evenings, weekends, or holidays.