Shift Supervisor — Craft Coffee Team Leader

Starbucks Corp.; Sanford (FL); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Healthcare benefits

Tuition coverage

401(k) retirement plan

Paid vacation

Paid holidays

Stock program

Disability benefits

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a warm, welcoming space for the community. You will supervise a team, model service excellence, and ensure quality beverages and food while upholding safety and cash-handling standards.

The role emphasizes coaching, delegation, rapid learning, and strong communication in a retail setting. Eligible benefits include medical/dental/vision, a 401(k) plan with employer match, tuition coverage, paid vacation,

Qualifications

• Maintain regular and consistent attendance and punctuality.
• Ability to direct the work of others and delegate tasks.
• Strong oral communication and interpersonal skills.
• Experience in a retail environment and customer service.
• Willingness to work flexible hours including mornings, evenings, weekends and holidays.

Responsibilities

• Direct the work of team members to ensure smooth shifts.
• Coach beverage and food preparation to standard recipes or customized for customers.
• Uphold store policies, safety, and cash-handling procedures.
• Foster a welcoming, high-quality experience for customers and community.

Skills

Customer service

People leadership

Communication

Teamwork

Retail environment

Cash handling

Food & beverage prep

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a warm, welcoming space for the community. You will supervise a team, model service excellence, and ensure quality beverages and food while upholding safety and cash-handling standards.

The role emphasizes coaching, delegation, rapid learning, and strong communication in a retail setting. Eligible benefits include medical/dental/vision, a 401(k) plan with employer match, tuition coverage, paid vacation,