Shift Supervisor — Craft Coffee Team Leader

Starbucks Corp.; Hoffman Estates (IL); On-site; USD 31,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Stock program (Bean Stock)

Tuition coverage

Paid vacation

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide partners through beverage and food preparation, uphold quality, and ensure safety and cash controls.

The role emphasizes consistent attendance, flexible hours, and teamwork, with extensive partner benefits including medical, dental, vision, life insurance, retirement plans, tuition support, paid vacation, sick time, holiday pay, and stock programs.

Qualifications

• Regular attendance and punctuality, with or without accommodation.
• Flexible hours including early mornings, evenings, weekends, nights, holidays.
• Maintain quality beverages and food; cash handling; store safety and security.
• Six months in a customer-facing role delivering service.
• Prepare beverages and food to standard recipes; adapt as needed.
• Six months delegating tasks to two or more employees.

Responsibilities

• Lead shift with craft and heart to make the store welcoming.
• Direct and coordinate tasks of two or more partners.
• Ensure quality beverages, food, and customer service.
• Uphold store policies, safety, and cash controls.

Skills

Punctuality

Flexible hours

Customer service

Food prep

Beverage prep

Delegation

Leadership

Communication

Retail knowledge

Team player

Relationship building

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide partners through beverage and food preparation, uphold quality, and ensure safety and cash controls.

The role emphasizes consistent attendance, flexible hours, and teamwork, with extensive partner benefits including medical, dental, vision, life insurance, retirement plans, tuition support, paid vacation, sick time, holiday pay, and stock programs.