Shift Supervisor - Craft Coffee & Team Leader

Starbucks Corp.; California; On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

Life insurance

Disability benefits

Paid parental leave

401(k) with company match

Tuition coverage

Job summary

Starbucks Corp. is hiring a shift supervisor to lead daily store operations, ensuring a welcoming environment and consistent quality. You will guide a team, manage customer requests, and uphold safety and cash-handling standards while delivering exceptional beverages and foods.

This role focuses on craft, heart, and community engagement within a busy coffeehouse. You will be expected to coach teammates, delegate tasks, and maintain reliable attendance as part of a supportive, growth-oriented

Qualifications

• Six months of experience interacting with customers and fulfilling requests.
• Effective oral communication skills and strong interpersonal abilities.
• Ability to direct the work of others and lead a small team.
• Knowledge of the retail environment and adherence to store policies.
• Punctuality and dependable attendance with or without accommodations.

Responsibilities

• Direct the work of team members and coordinate tasks for two or more partners.
• Prepare and coach the preparation of beverages and food to standard recipes or customized orders.
• Uphold store policies, cash handling, safety, and security measures.
• Maintain a welcoming, customer-focused environment to brighten guests' day.
• Support shift operations and ensure consistent quality and service.

Skills

Customer service experience

Cash handling

Team leadership

Effective communication

Punctuality

Tools

POS system

Job description

Starbucks Corp. is hiring a shift supervisor to lead daily store operations, ensuring a welcoming environment and consistent quality. You will guide a team, manage customer requests, and uphold safety and cash-handling standards while delivering exceptional beverages and foods.

This role focuses on craft, heart, and community engagement within a busy coffeehouse. You will be expected to coach teammates, delegate tasks, and maintain reliable attendance as part of a supportive, growth-oriented