Shift Supervisor: Craft Coffee & Team Leader

Starbucks Corp.; Burke (VA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Tuition coverage (Starbucks College AA

Paid vacation and sick time

Paid holidays

Parental leave

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee daily operations, coach teammates, and ensure quality beverages and safe practices during each shift.

The role emphasizes strong customer service, teamwork, and the ability to delegate tasks while maintaining store standards and policies. Flexible hours are required on an entry-level compensation ladder.

Qualifications

• Maintain regular attendance and punctuality with or without accommodation.
• Available to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Meet store policies, provide quality beverages/food, cash handling, and store safety with accommodation.
• Six months of customer-facing experience.
• Prepare and coach beverage and food preparation per standard recipes or customer customizations.
• At least six months of experience delegating tasks to others and coordinating teams.

Responsibilities

• Direct the work of others and lead shift execution with craft and heart.
• Ensure quality beverages and food products and maintain store safety.
• Coach and delegate tasks to team members to deliver great customer experiences.
• Foster a welcoming, community-focused Starbucks environment.

Skills

Customer service

Team leadership

Communication

Retail environment knowledge

Interpersonal skills

Teamwork

Delegate tasks

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee daily operations, coach teammates, and ensure quality beverages and safe practices during each shift.

The role emphasizes strong customer service, teamwork, and the ability to delegate tasks while maintaining store standards and policies. Flexible hours are required on an entry-level compensation ladder.