Shift Supervisor – Craft Coffee & Team Leader

Starbucks Corp.; Newtown (PA); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Tuition assistance

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming community space and high-quality beverages. You will guide team members, coach beverage preparation, and uphold store standards and safety policies.

This role emphasizes attendance, flexible hours, and strong customer service in a fast-paced retail environment. Ideal candidates have at least 6 months of customer-facing experience, can delegate tasks to peers, and excel in teamwork and

Qualifications

• Six (6) months in a role involving regular customer interaction and fulfilling requests.
• Six (6) months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others and learn quickly.
• Excellent verbal communication and interpersonal skills.
• Knowledge of the retail environment and teamwork.
• Commitment to company policies and food/beverage safety.

Responsibilities

• Lead and supervise team members to ensure quality beverages and food.
• Coach staff on standard recipes and customization for customers.
• Ensure store policies, safety, and cash handling are followed.
• Foster a welcoming, community-oriented coffeehouse atmosphere.

Skills

Attendance

Flexible hours

Policy compliance

Customer service

Food & beverage prep

Team leadership

Communication

Retail knowledge

Relationship building

Delegation

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming community space and high-quality beverages. You will guide team members, coach beverage preparation, and uphold store standards and safety policies.

This role emphasizes attendance, flexible hours, and strong customer service in a fast-paced retail environment. Ideal candidates have at least 6 months of customer-facing experience, can delegate tasks to peers, and excel in teamwork and